The scope of the data discrepancies has been fully identified and the remaining fixes are in progress. Viewership data is fully caught up through April 24. Some discrepancies remain in the data between April 25 and May 21. These are being corrected on an ongoing basis, and we expect to have them fully resolved by May 28.
Posted May 22, 2025 - 18:12 EDT
Update
The issue with viewership data has been identified and is currently being addressed by our developers. We're hoping to have a resolution by the end of next week. We’ll provide another update here once the issue is resolved.
Posted May 09, 2025 - 14:43 EDT
Update
We continue investigating ongoing issues affecting both the Viewership Report and Subscribers Report.
Posted May 07, 2025 - 14:03 EDT
Update
We are continuing to investigate this issue.
Posted Apr 04, 2025 - 16:05 EDT
Update
The issue with Subscribers Report data (from 3/28) has been resolved.
We are still investigating an issue with data in the Viewership report. We will update you here when we have more information.
Posted Apr 04, 2025 - 16:04 EDT
Update
We have identified a decline in available data in the Subscribers Report after March 28, 2025 and will investigate that along with the Viewership Report data discrepancies. We will continue to provide updates as we investigate the issue.
Posted Apr 01, 2025 - 14:57 EDT
Update
The issue with Subscribers Report data has been resolved.
We are still investigating an issue with data in the Viewership report. We will update you here when we have more information.
Posted Mar 28, 2025 - 17:33 EDT
Investigating
We have identified issues with a decline in available data in the Subscribers & Viewership Reports after March 24, 2025. We are investigating and will update you here when we have more information.